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Hi Desert Alarm & Fire Sprinklers provides
the best alarm monitoring services in the industry. The reasons: our staff, our procedures,
our facilities, and our experience.
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Our Dispatchers
We hire only the best. Our dispatchers have an average experience in the alarm
industry of over 3 years. We staff our Center with enough personnel to ensure that
every alarm is responded to as quickly as is humanly possible. Our customers have found
that our dispatchers are quick, reliable, friendly and helpful. |
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Computerized
Automation Systems
All alarms are processed by the BOLD automation software, provided by
Bradley Data Systems. This software system is fully capable of handing any and all types
of alarm accounts, now and in the future. We are running the BOLD software on a pair of
Everex servers, with full redundancy in the unlikely event of a failure.
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Receivers
We use Ademco 685 receivers to receive alarm signals, with multiple line cards and
duplicate phone services to assure fault tolerance. A backup receiver stands and is ready
to take over in just seconds. |
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Backup Power
Systems
All of our systems are fully redundant. All equipment is powered full time by a 4 KVA UPS
(un-interruptible power supply), with 2 backup generator power systems in the event of an
extended power outage. |
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Communications
Systems
We maintain 2 independent phone systems in our facility, utilizing traditional
POTS service. Our receiver phone lines have been specially cabled in redundant fashion and
have the latest in electronic protection. We also have cellular communications available,
and we have a 2-way radio communications network available. |
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