Hi Desert Alarm & Fire Sprinklers

(760) 245-8600

Contractors Lic# 606045                      Alarm Company Operator #3596

(760) 245-0071 fax

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Hi Desert Alarm & Fire Sprinklers provides the best alarm monitoring services in the industry. The reasons: our staff, our procedures, our facilities, and our experience.

Our Dispatchers
We hire only the best. Our dispatchers have an average experience in the alarm industry of over 3 years.  We staff our Center with enough personnel to ensure that every alarm is responded to as quickly as is humanly possible. Our customers have found that our dispatchers are quick, reliable, friendly and helpful.
 

Computerized Automation Systems
All alarms are processed by the BOLD automation software, provided  by Bradley Data Systems. This software system is fully capable of handing any and all types of alarm accounts, now and in the future. We are running the BOLD software on a pair of Everex servers, with full redundancy in the unlikely event of a failure.
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 Receivers
We use Ademco 685 receivers to receive alarm signals, with multiple line cards and duplicate phone services to assure fault tolerance. A backup receiver stands and is ready to take over in just seconds.
 

Backup Power Systems 
All of our systems are fully redundant. All equipment is powered full time by a 4 KVA UPS (un-interruptible power supply), with 2 backup generator power systems in the event of an extended power outage. 

 

Communications Systems
We maintain 2 independent phone systems in our facility, utilizing traditional POTS service. Our receiver phone lines have been specially cabled in redundant fashion and have the latest in electronic protection. We also have cellular communications available, and we  have a 2-way radio communications network available.
 

 

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