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The number one culprit of blurry images is a dirty camera lens. Depending on camera placement, like a interior office when the environment is controlled vs. an exterior camera subject to outside elements, will typically determine how often they need to cleaned. Do not damage the lens with an abrasive cloth or chemical agent. Cleaning is best accomplished with a lens shammy found at many optometrist offices. |
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No. Other than having minimal battery back-up power from an uninterrupted power supply, digital video recorders and cameras will not work. |
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An uninterrupted power supply unit is a buffer between the AC supply outlet and the digital video recorder system. It is meant to protect your system from power surges, ‘brown out’ conditions, and blackouts. Depending on the size of system, a UPS should provide power for (X) amount of time. UPS units can be purchased at any office supply shop and should be recycled a minimum of every three (3) to (5) years. |
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Digital Video Recorders are meant to be dedicated to recording video ONLY. Expect poor performance if you try to use the PC or Laptop for other tasks or Internet activity. HI DESERT ALARM will not support a PC that has new or downloaded software, Internet cookies, and Internet history that is not directly related to the up-keep or maintenance of the digital video recorder. |
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This is a safety feature warning you that the signal was lost from one or more of your cameras. Check to make sure it is plugged into the digital video recorder, and then check to make sure the camera has power. |
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It can if it’s programmed that way. Many times though, in an effort to make DVR systems more efficient, a program can be installed that only records when it senses individual motion in the visual area of the camera. For example, this will prevents hours of blank video recording in an empty room. |
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This depends on what type of system you purchased. Typically a 250GB system will retain up to two weeks of memory and a 500GB will retain up to approximately one month. |
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Absolutely nothing. Digital Video Recorder software comes with ‘FIFO’ (IE: First In-First Out) software programming. When PC hard-drives becomes full, it cycles and rewrites over the oldest video, thus history runs in a continuous loop. |
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Yes. Make sure to do this in a timely manner to prevent it from being overwritten. |
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It is recommended that you first read the owners manual. It will answer most of your questions. If after reading the manual, and still need help, please call the HI DESERT ALARM office so we may assist you. |
