False alarms is a serious problem in the alarm industry. Not only does it have a negative affect on you, but the entire high desert community as a whole.

It creates unnecessary demand on local police authority, ambulance services and fire jurisdiction.

You potentially become subject to false alarm fines, fees and ultimately become dissatisfied with your system. All the while it costs you time away from work, interferes with your personal time and can potentially cost you hundreds of dollars.

HI DESERT ALARM works extremely hard to resolve these issue. The company tackles these problem straight on by having certified technicians, installing quality equipment, training subscribers on proper use of their system and signal verification techniques.

Subscriber Error  /  Faulty Equipment  /  Acts of Nature  /  Vandalism

So what can you do to help reduce false alarms?

 

1. TEST YOUR SYSTEM REGULARLY—Company manufactures suggest WEEKLY.

2. Be sure to call the central station dispatch office and place your system in ‘TEST’ prior to any testing of cleaning of your system.

3. Be sure your family and/or employees are familiar with operating the system.

4. Report any problems or faulty equipment to HI DESERT ALARM immediately.

5. Make sure all openings are closed tightly and secured properly.

6. Keep your operational instructional manual close to the touchpad.

7. Keep security codes information in a safe place.

8. Update your ’Responsible Party List’  whenever someone is added, terminated or there has been a change in telephone numbers or email address.

9. Inform the office when you have modified the layout of your home or business.

10. Understand that indoor pets and objects placed in front of motion sensors may accidentally active the unit.

11. Understand the proper sequence to cancel an accidental alarm activation and have your personal security cancellation code.

12. Change or service batteries as required. Low or dead batteries are the second main reason for false alarms.

13. Maintain permit fees with city ordinances to avoid non-response from local city police or fire authorities.

14. Start up or join a ‘Neighborhood Watch Program’ with your area neighborhood.

15. Place your HI DESERT ALARM yard sign directly out in the open.

16. Make sure to keep HI DESERT ALARM window stickers in place sight.

17. Set your keypad to ‘STAY’ or ‘INSTANT’ when your in for the night.